FAQ

Most of the nuts, fruits and seeds will have their own nutritional information stated at the product description. Unfortunately, we do not have the nutrition information for cookies, biscuits and crackers at the moment.

The American Heart association and Singapore Health Promotion Board recommends daily consumption to fight cardiovascular disease so we should start our heart healthy diet today. 

One handful of snacks or 30g is the rule of thumb for one day's consumption. The exact number to eat is listed here in our nutritional info page. You can take slightly more for raw snacks and lesser for roasted ones as they contain some salt. It's best to limit yourself to get the full nutritional benefits.

All of our Gourmet nuts and old school snacks come from Halal certified establishment but not the raw nuts or snacks that are imported directly. As our packing facility does not have a halal certificate, we regret to say that we are not halal certified at the moment.

We do have a range that is gluten-free and you can see the full range of gluten-free snacks on this page.

Some of our snacks contain shrimps, eggs and garlic so we have sorted out a range that is suitable for vegans. You can find the full range on this page.

We offer free shipping for all orders with no minimum amount! If the quantity is below 1kg or less than 3 x 200g bags, we will send them out via SingPost. For bigger quantity, a third party courier service will deliver the treats from 9am to 6pm from Monday to Friday. 

Unfortunately, we do not have a store front at the moment to cut overhead expenses and pass on the savings to you. However, we are planning to have a physical presence soon so stay tuned!

Most courier companies only delivery from 9am to 6pm. It would be better if you can arrange with the courier company on your available date.

Currently, we can only offer free shipping within Singapore. If you have any special requests, please contact us and we can work out the shipping cost with you.

Contact us immediately after you confirm that your family members have nothing to do with it. We will do our best to keep you happy :)

Occasionally, we would like you to try our new products and show our appreciation for your continuous support. Furthermore, the party packs are convenient to contain your daily limit of snacks on the go. Win-win!

The snacks are best consumed within 1 month. The best before dates are printed at the bottom of the packaging. Most of them be kept for around 6 months and we recommend to store them in the fridge. 

Yes you can but they are best consumed within 1 month. For up to 6 months of storage, please keep them in the fridge!

Yes, you may do so to extend their shelf life! You may leave them out in room temperature before consumption but it's still the best to consume them within a month.

Our only repacking available for all 1kg bags is 2 x 500g as there will be manpower charges incurred for any smaller sizes. Rest assured the snacks will stay fresh for at least 3 months if you store them properly in cool, dry places. 

Yes, you can select the PayNow option when you check out. Follow the instructions to pay using your DBS Paylah, OCBC Pay Anyone or UOB PayNow applications. If you like to pay directly to our bank account, please contact us to find out more.

First, choose the snacks that you like. Then, click Check out. You will brought to the page below. 

Enter the promo code in the red box above, click Apply and the discounts will be shown instantly to the products applicable. You can proceed with payment after which. 

We do have special price for bulk orders. For customised gifts and all queries, please contact us directly to discuss more.

All our products listed are packed at 200g for weekly consumption and 1kg for monthly consumption. If you are looking to purchase at a bulk or wholesale quantity, please contact us and we are happy to work out the details with you.

No, we do not at the moment as we operate fully online 24 hours 7 days a week :) 

We take special care in packing your orders to prevent them from getting damaged during transit. If in an unfortunate incident you received damaged or incorrect products, we will work with you on a refund arrangement. Please contact us within 7 working days.

If you would like to cancel your orders, please do so within 24 hours after your order has been confirmed. However if the product is already shipped, we regret that we are unable to refund you anymore.

We regret to inform you that we cannot be held responsible for damage or loss due to the input of an incorrect address. Please check your details clearly and not give your snacks away!

Oh snack! If you have not received your items within 7 working days after you have been notified that your purchase is shipped, please contact us.